Privacy Policy

1. Introduction

At Skooly, we are committed to protecting your privacy and that of your children. This Privacy Policy explains how we collect, use, disclose and protect your information when you use our platform.

By using Skooly, you agree to the practices described in this policy. If you do not agree with our policies and practices, do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email, password, phone number
• Institutional profile information: institution name, address, description, images, educational programs
• Communications: messages you send us, support requests

2.2 Automatically Collected Information

• Usage data: pages visited, time spent, clicks, searches performed
• Device information: device type, operating system, browser
• Location data: city and country (based on IP address)
• Cookies and similar technologies: to improve user experience

2.3 Third-Party Information

We may receive information from third-party authentication services if you choose to log in with providers like Google.

3. How We Use Your Information

We use the information collected to:

• Provide, maintain and improve our services
• Process registrations and manage user accounts
• Facilitate the search and comparison of educational institutions
• Connect families with educational institutions
• Send important notifications about your account
• Provide analytics and statistics to institutions about their profile
• Prevent fraud and ensure platform security
• Comply with legal obligations

4. Sharing Information

4.1 Public Information

Information that institutions publish on their profiles is visible to all platform users.

4.2 With Institutions

When you contact an institution through Skooly, that institution will receive your contact information.

4.3 Service Providers

We may share information with service providers that help us operate the platform.

4.4 Legal Requirements

We may disclose your information if required by law or legal process.

5. Data Security

We implement technical and organizational security measures to protect your personal information.

• Encryption of sensitive data
• Passwords hashed with secure algorithms
• Restricted access to personal information
• Regular security monitoring
• Secure connections (HTTPS)

However, no method of Internet transmission is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Essential cookies: Necessary for platform operation
• Session cookies: To keep you logged in
• Analytics cookies: To understand how the platform is used
• Preference cookies: To remember your settings

You can configure your browser to reject cookies.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal information
• Rectify: Correct inaccurate or incomplete information
• Delete: Request deletion of your information
• Portability: Receive your data in a structured format
• Object: Object to the processing of your data
• Withdraw consent: At any time for consent-based uses

To exercise these rights, contact us.

8. Data Retention

We retain your information while your account is active.

Institutions can request deletion of their account at any time.

9. Children's Privacy

Skooly does not intentionally collect information from minors under 18 years of age.

10. International Transfers

Your information may be transferred and stored on servers located outside Bolivia.

11. Communications

We may send you communications related to your account and service updates.

12. Changes to this Policy

We may update this Privacy Policy periodically.

13. Contact

If you have questions about this Privacy Policy, you can contact us: